General Terms and Conditions of Sale
Article 1: The Company
MEUNIER MERE ET FILS is a Limited Liability Company with a share capital of €229,320, whose registered office is located at 45 chemin de la Biole, 38210 Saint-Quentin-sur-Isère.
The company's legal representative is Mr. Edouard Modelski and is registered with the Grenoble Trade and Companies Register under number B 059 500 843
SIREN: 059500843
Intra-Community VAT: FR37059500843
Publication Director: Edouard Modelski
Site hosted by: Shopify
Information regarding the legal and technical hosting of this site can be found at the following address: https://www.shopify.fr/legal/mentions-legales
Contact our Customer Service: serviceclient@distillerie-meunier.fr
Article 2: Application of these general terms and conditions of sale:
The general terms and conditions presented herein apply to all purchases made from the Company on its online store via the website https://shop.distillerie-meunier.fr/ . Placing an order implies the customer's full and unrestricted acceptance of the various clauses set out in these general terms and conditions of sale.
The offers presented by the Company are reserved for individual customers and legal entities such as companies, groups, and wine merchants under certain conditions. Before confirming their order, the customer declares that they have accepted these general terms and conditions of sale and, consequently, fully agree to them.
Article 3: Ordering procedure:
All orders are placed on the website www.shop.distillerie-meunier.fr
The customer creates a shopping cart by selecting the number of products they wish to purchase. Once their selection is complete, the customer confirms their cart and payment method. After accepting the general terms and conditions of sale, orders are considered final once confirmed by payment for the products.
The Company's verification department is entitled to request proof of identity and address from the customer (K-bis extract, intra-Community VAT number for legal entities) to validate the order. In the event of refusal by the customer or non-compliance of the documents, the Company may refuse and cancel the order.
An invoice is issued by the Company and then sent by email to the customer. It is also available in the "my account" section on the website https://shop.distillerie-meunier.fr/
In accordance with the terms of Law No. 80-336 of May 1, 1980, relating to the retention of title, the products remain the property of the Company until the invoices are paid in full.
The customer becomes the owner and is responsible for the items upon delivery, the transfer of possession constituting a transfer of risk.
Article 4: Payment methods and prices:
Payment for the products can be made by credit card and Apple Pay.
For France, prices are expressed in Euros (€) and displayed including all taxes (French VAT and all other applicable taxes).
The price indicated on the product pages does not include shipping costs. For the same product, the price may vary depending on the quantities selected. Shipping costs vary depending on the delivery method chosen by the customer and the location. The Company reserves the right to change its selling prices.
Article 5: Delivery:
Deliveries are made in Metropolitan France and Corsica. Upon receipt of payment for the order, the Company initiates the transport and delivery operations. The delivery of the ordered items is made to the address provided by the customer. The customer is bound by the delivery information they provide. In the event of an error or lack of information resulting in a delivery failure or absence of delivery, the Company cannot be held responsible.
The carrier is responsible for the integrity of the package during delivery. It is the customer's responsibility to check the contents of the package upon receipt and to make reservations if necessary, as follows: on the delivery note provided by the carrier or by immediately calling the carrier's customer service department in the presence of the delivery person. And, in all cases, by notifying the Company by email within 2 days of receiving the package at the following address: serviceclient@distillerie-meunier.fr. The customer also has the option to refuse the package if its integrity has not been preserved.
The Company undertakes to do everything possible to deliver the ordered products as quickly as possible. Delivery times vary depending on the product, the chosen delivery method, and the destination country of the goods.
Article 6: Stock and out-of-stock:
In the event of an out-of-stock situation for an ordered product, the Company undertakes to inform the customer as quickly as possible and will offer them several alternatives:
- Replacement of the out-of-stock product with an equivalent product under the same pricing conditions.
- Refund of the unavailable product(s) or the entire order, according to the customer's choice.
In the event of a temporary out-of-stock situation, the customer will be offered the choice of waiting until the replenishment date provided to them. The customer will have the option to accept and wait to receive their entire order, or request a partial or full cancellation of their order.
Article 7: Right of withdrawal:
The customer has fourteen days to withdraw without conditions.
The withdrawal period expires fourteen days after the day on which the customer, or a third party designated by them, takes physical possession of the products.
To exercise this right of withdrawal, the customer must notify the Company of their decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or an email).
Effects of withdrawal
In the event of withdrawal from this contract, the Company will refund all payments received, including delivery costs, without excessive delay.
The Company will process the refund using the same payment method used during the initial transaction. The Company may defer the refund until receipt of the products or proof of their shipment at the following address: A. MEUNIER MERE ET FILS, 45 Chemin de la Biole, 38210 Saint-Quentin-sur-Isère.
The customer is responsible for the direct return shipping costs of the products.
Article 8: Applicable law and dispute resolution:
These general terms and conditions of sale are governed by French law. In the event of a persistent disagreement regarding these terms and conditions and in the absence of an amicable agreement, any dispute shall fall under the jurisdiction of the competent French courts.
Article 9: Protection of minors:
The provision of the Public Health Code regarding the sale of alcohol to minors was amended by Article 93 of the HPST Law. The sale of alcohol to persons under 18 is prohibited.
Upon entering the website https://shop.distillerie-meunier.fr/, the customer must confirm that they are of legal age.
Article 10: Data protection:
You have the right to access, rectify, and delete personal data concerning you that is subject to processing under the Company's responsibility. You can exercise this right by contacting our customer service department at the following address: serviceclient@distillerie-meunier.fr
In order to meet customer needs and ensure optimal remote service, the Company may record certain personal data (name, first name, address). This information is intended exclusively for the Company.
All credit card payments are 100% secured by the Stripe platform, in accordance with French and international interbank security measures. Stripe allows internet users to make purchases online safely and with complete peace of mind.
Your banking data is encrypted (SSL technology). Your banking data (card number, expiration date, etc.) is never communicated to us.
With the deployment of 3D Secure (identifiable by the “Verified By Visa” or “MasterCard SecureCode” logos), your bank will also ask you to authenticate yourself during payment by entering confidential information on your own bank's website.
Article 11: Visuals:
The photos and illustrations used on the website are non-contractual. The images and photographs are the exclusive property of the Company and are not royalty-free.
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